RAG Knowledge Base

5 Years of SAP Tribal Knowledge. Queryable in 3 Seconds.

Verporta RAG Knowledge Base indexes your runbooks, SAP Notes, and resolution history — so junior consultants get expert answers instantly without bothering senior colleagues.

80%
L1 resolution time reduction
4x
Junior consultant resolution rate
100%
Data stays on-premise
Knowledge Sources

What Gets Indexed

Any structured or unstructured document about your SAP landscape can be ingested and queried.

NB

SAP Notes

Ingest SAP Notes relevant to your installed components. Query by error code or symptom.

RB

Runbooks

Upload your team's existing resolution runbooks. AI learns from historical fixes.

CF

Config Docs

Custom development docs, configuration guides, and client-specific setup notes.

HX

IDoc Error History

Past IDoc resolutions indexed as context. AI matches new errors against proven fixes.

TR

Training Materials

SAP training docs and consultant notes indexed for junior consultant queries.

How It Works

From Error Code to Resolution Guide

1

Ingest

Documents uploaded and chunked. Embeddings generated via sentence-transformers.

2

Index

Vectors stored in ChromaDB on-premise. No cloud API required for indexing.

3

Query

Error code or symptom entered. Semantic search finds top-5 matching passages.

4

Generate

LLM synthesises retrieved context into a step-by-step resolution guide.

Technical Specs

On-Premise RAG Stack

Vector store

ChromaDB — runs fully on-premise

Embeddings

sentence-transformers (all-MiniLM-L6-v2)

LLM

Claude API (Anthropic) — only for synthesis, not storage

Document types

PDF, Word, Markdown, plain text, SAP Notes XML

Index size

Tested up to 50,000 document chunks per instance

Response time

< 3 seconds per query including LLM synthesis

See Verporta Inside Your SAP Environment

30-minute live demo. We connect to a sample SAP system and show IDoc AI working in real-time. No slides. No pitch deck. Just the product.

✓ No commitment required✓ Live SAP data shown in demo✓ 30 minutes only✓ On-premise deployment option discussed